Terms of Service
Last updated: January 2026. Please read these terms carefully before using Lens Diagnosis Studio's website and services.
1. Acceptance of Terms
By accessing and using the website and services of Lens Diagnosis Studio ("we," "us," "our," or "Studio"), you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use our site or services. Your continued use of our website constitutes your acceptance of these terms as they may be updated from time to time.
2. Description of Services
Lens Diagnosis Studio provides professional headshot and corporate portrait photography services. Our diagnostic-first approach identifies specific lighting, pose, and brand messaging challenges in your current portrait approach, then delivers visual proof of transformation through annotated before-and-after reasoning. We serve professional individuals and corporate teams seeking to improve their visual brand presence.
All services are provided on an as-is basis. Session outcomes depend on client cooperation, venue conditions, and the specific goals discussed during consultation.
3. Permitted Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website
- Attempting to gain unauthorized access to our systems or networks
- Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the website without express written permission
- Using automated tools, bots, or scrapers to collect data from our website
- Reverse engineering, decompiling, or attempting to discover the source code or structure of the website
4. Intellectual Property Rights
All content on the Lens Diagnosis Studio website—including but not limited to text, graphics, logos, images, photography, videos, annotations, before-and-after comparisons, and design elements—is the exclusive property of Lens Diagnosis Studio or its content suppliers and is protected by international copyright laws.
You are granted a limited, non-exclusive, non-transferable license to view and use this website for personal, non-commercial purposes only. You may not reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any content without our prior written consent.
Photographs and before-and-after materials displayed on our website are proprietary diagnostic tools and visual proof of our studio's methodology. These materials may not be used, copied, or referenced without explicit permission from Lens Diagnosis Studio.
5. User-Generated Content
If you submit, post, or display content on our website (including testimonials, reviews, or feedback), you grant Lens Diagnosis Studio a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, and distribute that content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your content does not violate any third-party rights or applicable laws.
6. Limitation of Liability
To the fullest extent permitted by Egyptian law, Lens Diagnosis Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising from or related to your use of or inability to use the website or services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from or related to these terms or your use of the website shall not exceed the amount you paid to us for services in the twelve months preceding the claim, or if you have not paid us, then fifty Egyptian pounds (EGP 50).
Some jurisdictions do not allow the exclusion or limitation of liability, so some of the above limitations may not apply to you.
7. Disclaimers
The website and all content, services, and products are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. Lens Diagnosis Studio disclaims all warranties, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the website will be uninterrupted, error-free, secure, or free from viruses
- Warranties regarding the accuracy, completeness, or reliability of any content or information on the website
We do not guarantee that portrait sessions will achieve any specific outcome or that before-and-after transformations will meet your expectations. Results vary based on individual factors, venue conditions, and the specific diagnostic recommendations implemented.
8. Third-Party Links and Content
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is governed by their own terms and privacy policies. We do not endorse or warrant any third-party content, products, or services.
9. Confidentiality and Data
Information you provide to us during consultations or sessions may be used to improve our services and diagnostic methodology. For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
10. Payment and Refund Policy
Payment terms and refund policies are specified in your session agreement or invoice. All payments must be made according to the terms agreed upon at booking. Refunds are subject to our studio's refund policy as outlined in your service agreement. Disputes regarding payment should be directed to hello@mulotunes.com.
11. Cancellation and Rescheduling
Cancellation and rescheduling policies are determined at the time of booking and will be communicated in your session confirmation. Please contact us as soon as possible if you need to modify your session.
12. Indemnification
You agree to indemnify, defend, and hold harmless Lens Diagnosis Studio, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from or related to your use of the website, violation of these terms, or infringement of any third-party rights.
13. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles. Any disputes arising from or related to these terms or your use of the website shall be subject to the jurisdiction of the courts of Alexandria, Egypt. You agree to submit to the exclusive jurisdiction of these courts.
14. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy and any service agreements you enter into with us, constitute the entire agreement between you and Lens Diagnosis Studio regarding your use of the website and services. These terms supersede all prior agreements, understandings, and negotiations, whether written or oral.
16. Modifications to Terms
Lens Diagnosis Studio reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.
17. Contact Us
If you have questions, concerns, or disputes regarding these Terms of Service, or if you wish to report a violation, please contact us: